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What to Do When Neighbours’ Building Work Damages My Property

Julia Starzyk

Renovations and construction work are common in most neighbourhoods, but when your neighbour’s building work causes damage to your property, it can lead to stress and tension. It’s important to handle such situations calmly and thoughtfully to avoid escalating the conflict. Here’s a guide to resolving the issue peacefully while protecting your home.



Assess the Damage


The first step is to take a close look at the damage caused by the construction work. This could range from minor cracks in walls to more serious issues like damage to foundations or fences. Document the damage with photographs and make detailed notes of when and how it occurred. If the damage seems significant, it may be helpful to consult a professional, such as a surveyor, to get a clearer understanding of its extent and the potential cost of repairs. Having accurate information will make it easier to discuss the issue with your neighbour.


Talk to Your Neighbour


Once you’ve assessed the damage, the next step is to open a conversation with your neighbour. In many cases, they may not even be aware that their construction work has affected your property. Approach the situation calmly and politely, explaining the issue and sharing the evidence you’ve gathered. Being understanding and open to dialogue can help avoid conflict.

Your neighbour may be willing to take responsibility and cover the cost of repairs, especially if the damage is obvious and well-documented. A friendly discussion can often resolve the issue without the need for outside intervention.


Check the Builder’s Insurance


If your neighbour is open to resolving the problem but unsure how to proceed, you might suggest they check whether the builders they hired have insurance that covers accidental damage to third-party property. Most reputable builders will carry public liability insurance, which can cover the cost of repairing damage to your property. This allows your neighbour to address the issue without personally bearing the full financial burden.

It’s also worth checking with your own insurance provider to see if your policy offers coverage in cases like this. Many home insurance policies include clauses for damage caused by nearby construction, so your insurer might be able to assist with repairs or offer advice on how to handle the situation.


Seek Help from Local Authorities


If the building work is more extensive or involves shared boundaries, it’s possible that local regulations may offer you some protection. For instance, a Party Wall Agreement might be required for certain types of construction that affect shared walls or fences. If the necessary paperwork wasn’t in place, you could raise this issue with your local council or the relevant authority, which may help mediate the situation.

While bringing in local authorities should be a last resort, it can sometimes provide a way to resolve things without damaging the relationship with your neighbour. If you choose to go this route, be sure to approach it in a non-confrontational way, explaining that you’re looking for guidance rather than creating a formal complaint.


Consider Mediation


If the damage is significant or if the conversation with your neighbour doesn’t lead to a resolution, mediation can be a helpful step. Mediation involves both parties sitting down with an impartial third party to discuss the situation and work towards a solution that everyone agrees upon. This process is much less formal than legal proceedings and can help maintain a positive relationship with your neighbour.

Mediators can often help both parties see each other’s perspectives, which can make it easier to come to a fair agreement. By working together, you can find a way to repair the damage while avoiding future tension or disagreements.


Repairing the Damage


Once a solution is agreed upon, it’s important to ensure that repairs are carried out promptly and professionally. Whether the neighbour agrees to pay for the repairs or an insurance claim covers the cost, it’s wise to hire reputable contractors and keep all relevant paperwork, such as invoices and repair estimates. This will not only help in resolving the current issue but also serve as a reference in case any similar problems arise in the future.


Maintaining Good Relations


The most important thing to remember when dealing with property damage caused by neighbours’ building work is that, ultimately, you will continue to live next to these people. Maintaining a positive relationship with your neighbours is crucial to ensuring a peaceful and harmonious living environment.

A calm, thoughtful approach to resolving the issue—one that focuses on communication and cooperation—will help prevent future conflicts and keep things amicable. Your goal should be to find a resolution that both protects your home and maintains a good relationship with the people you live alongside. After all, it’s always easier to live next to someone when you’ve handled disagreements in a respectful and peaceful manner.


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